Pidas

Pidas is a renowned company that specializes in professional IT support, providing customers with high-quality Service Desk services, Field Support, as well as innovative solutions, such as IT chatbots, consulting, and training. Their mission is to combine advanced technical knowledge with empathy in customer service. My task was to create an elegant, clear, and functional interface for the website based on the Design System developed by Pidas AG.

Client: Pidas AG
Agency: Click Ray
Scope of work: project

In the Pidas project, I had the opportunity to play a key role in the areas of Creative Direction, UX/UI, and Web Design.

My work on Pidas focused on the following aspects:

  • Comprehensive UI/UX Design: I was responsible for the entire process of designing the user interface (UI) and user experience (UX). I focused on creating intuitive navigation paths and optimal layouts so that users could easily find the information they needed about IT services, quickly contact support, or use available resources. I created sketches, wireframes, and prototypes, striving to ensure the highest standards of usability.
  • Creative Direction: I led the artistic and aesthetic vision of the project, taking care of visual consistency and graphic appeal, which at the same time emphasized the professionalism, reliability, and innovation of the Pidas brand in the area of ​​IT Support.
  • Web Design: I translated complex functional concepts into clear and aesthetic graphic solutions for the website, optimizing them for responsiveness and performance, which is crucial in the online services sector.
  • Technologies Used: In my work on Pidas, I used state-of-the-art design tools such as Adobe XD, Adobe Photoshop, and Adobe Illustrator. They allowed me to precisely create mockups, iconography, graphics, and final interfaces, ensuring high visual and technical quality.

My involvement in the Pidas project is a testament to my ability to create advanced digital solutions that combine aesthetics with functionality, especially in the demanding IT Support industry.

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